The staff were friendly, helpful with the parking and the facilities were very nice. Well located and communication I had before arriving was prompt and thorough.
Cyaque
грудень 2024 р.
The big copper soaking tub was just fabulous. Plus there was a full bath with a walk in shower in addition to the soaking tub. One gentleman that checked us in (sorry I don't remember his name) was just the very best, most accommodating and helpful human. I had messaged that we were running later than expected because of the train service and asked if there were somewhere we could get just a bowl of soup and some bread. He told us he would take care of us whenever we arrive. And, he did! We were caught in the rain before we caught there and the soup was exactly what was needed. Altogether wonderful experience all round,
Melissa
жовтень 2024 р.
Absolutely everything. It felt expensive at the time of booking, but then felt like good value once we were there. The staff were great, the rooms were great (we were in 7, 9 and 14, all beautiful) and although we didn't eat there we had superb cocktails in the glamourous lounge bar and a very nice breakfast the following morning
Jewell
листопад 2024 р.
The view from our room was wonderful! Some of the staff were excellent. I very much enjoyed a ham and cheese panini with a glass of wine in the garden. Our room was comfortable and the bath was great!
Anne
квітень 2024 р.
Unexpected upgrade to very spacious room. Very well appointed. Very good sleep quality. The food was very good without being "over the top" or pretentious. Service was friendly and efficient. Thee location was ideal because the main focus of our visit was the Cathedral.............three minutes walk.
Michael
жовтень 2023 р.
Enormous room and the bath was amazing. Nice touches like the bottles of water and crisps. Biscuits and hot chocolate sachets in the room. Nice big towels and bathrobes. Excellent location. Staff were very friendly and helpful. We had a nice dinner in the restaurant. Good toiletries.
Zoe
січень 2025 р.
We love staying at the Poets House. We now stay there every time we come to Ely to visit our family. The staff are friendly and helpful. The Restaurant staff are brilliant - attentive to every need whilst not being obtrusive - and the food served in the Restaurant (we can heartily recommend the Lamb Tagine) is excellent..
Patrick
лютий 2024 р.
We were shown to our room by a member of staff. Very helpful staff at reception, restaurant, bar. Everywhere! All looked us in the eye and smiled as we passed each other. Copper bath was very comfortable and easy to get in and out of. Perfectly cooked salmon in pastry and poached eggs
Marian
грудень 2024 р.
Loved the copper bath tub in the room and how big and spacious the room was. Also the bathroom was lovely with a massive walk in shower. We stayed for our anniversary with some added extras which we really loved . The location is very good , a short walk down the road to some great pubs. Plus Oliver Cromwells house is right across the road you can visit.
Laura
серпень 2024 р.
Room was nice The original features was lovely Bath was amazing Breakfast was good & Fry up was of good quality Nice crisps and tea / coffee selection in room.
Chris
липень 2024 р.